Exchange & Returns
Exchange & Returns Policy
Want to exchange or return an order?
No problem, we make this an easy process for all customers.
Please follow the easy steps below to process your exchange or return.
- Please email us with your order number and reasoning for an exchange or return. (firstname.lastname@example.org)
- We will reply within 24 hours providing you with our nearest office to you based on your address so you can send back the order to us.
- Once we receive the order back in full original condition, we will process your exchange/return immediately.
The items must be unused, unworn, fitted with the original tags and packaging and with no markings or any type of damage. Items must be returned in the condition they were received in otherwise refunds and exchanges cannot be enforced. All returns must be shipped within 7 days of being received. Please be aware that Dirrty Store will only refund the product price amount and not the shipping fee. Return requests must come with legitimate reasons as to why it should be processed. Dirrty Store has the right to disregard any returns request at their discretion if they feel the reasons are not valid.
Any discounted items purchased qualify for an exchange & store credit only. There are no refunds for items on sale.